Logistics Solutions

Freight forwarding software for import, export, and multimodal shipment control

Freight forwarder operations break when quotes, bookings, customs paperwork, transport legs, and billing live in disconnected spreadsheets. OctetLink builds unified freight forwarding software that connects commercial, operations, customs, and finance teams around every shipment — import and export, air and sea.

Freight forwardersCHA firms3PL operatorsImport/export houses

Why OctetLink

Purpose-built software for logistics teams that have outgrown spreadsheets.

End-to-end shipment control

Manage the full forwarding lifecycle from enquiry and quote through booking, documentation, customs, delivery, and final billing in one platform.

Multimodal visibility

Track air, sea, and inland legs with milestone alerts, exception handling, and customer-ready status views.

Documentation at speed

Create HBL, MBL, MAWB, HAWB, invoices, delivery orders, and compliance packs without re-keying shipment data across departments.

Financial control

Job-level costing, GST-ready invoicing, credit-limit checks, and profitability reports so revenue does not leak between ops and accounts.

Modes covered

Air, sea, and inland workflows in one operational platform.

Air freight

MAWB and HAWB management, airline bookings, cargo tracking, chargeable weight calculations, and air-specific billing workflows.

Sea freight

FCL and LCL shipment handling, BL management, container milestones, consolidation, and sailing-linked documentation.

Land transport

Trip planning, vehicle assignment, pickup and delivery scheduling, and coordination between warehouse, port, and final-mile legs.

Operational workflows

Import, export, and branch operations mapped to how your team works.

Import operations

Pre-alerts, arrival notices, customs clearance checklists, DO release, and final delivery — with customer notifications at each milestone.

Export operations

Enquiries, quotations, carrier bookings, consolidation, cut-off tracking, and export documentation through sailing or flight departure.

Customs & compliance

Document checklists, filing status, and shipment-linked compliance packs so clearance delays are visible before they become customer issues.

Core modules

Built around freight operations that cannot fail quietly.

Quotation & pricing

Build accurate quotes with lane rates, surcharges, validity windows, and approval flows that sales teams can reuse across air, sea, and road jobs.

Booking & shipment management

Manage enquiries, bookings, routing, milestones, and exceptions in one shipment record from origin to destination.

Billing, GST & profitability

Generate GST invoices, debit notes, vendor bills, and job profitability views tied directly to shipment events and cost lines.

Tracking & customer notifications

Milestone tracking with email alerts and WhatsApp-ready notification hooks so customers hear about delays before they call.

CRM & customer portal

Let clients request quotes, upload documents, track shipments, and download invoices without overloading your operations desk.

Analytics & performance reports

Shipment profitability, lane performance, outstanding billing, and operational KPIs leadership can review without manual exports.

Integrations

Connect the platform to the systems your team already relies on.

We plan integrations during discovery so shipment, finance, and customer data stays consistent across your logistics stack.

Airline and shipping line booking interfaces
Customs, CHA, and compliance data sources
Transport, warehouse, and 3PL partners
Accounting, ERP, GST, and payment systems
CRM, email, and WhatsApp communication channels

Outcomes

What a purpose-built platform should improve.

Shorter quote-to-booking cycle times
Less double-entry between operations, customs, and finance
Clearer shipment visibility for ops and customers
Better control over job-level profitability

FAQ

Common questions before a logistics software build.

Is this only for ocean freight forwarders?

No. We scope around your modes — air, sea, road, or multimodal — and model workflows, documents, and milestones for each. Many forwarders need all three in one system.

Can you cover quotations, multimodal shipments, documentation, billing, and reporting?

Yes. We scope each module around your branch setup, carrier integrations, and billing rules — so coverage grows with your operation instead of forcing a generic ERP workflow.

Can customers get self-service tracking and documents?

Yes. Customer portals are a common module — giving shippers quote requests, milestone visibility, and document access without adding load to your ops inbox.